Privacy Policy – Cinda’s Botanical Blends
Effective Date: January 1, 2025
Cinda’s Botanical Blends (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website, https://cindasbotanicalblends.com, place orders, or contact us.
1) Information We Collect
Personal Information (submitted by you):
When you complete forms or place an order, we may collect:
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Name
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Email address
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Phone number
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Mailing/billing address
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Payment details (processed securely by Square)
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Order details (items purchased, shipping preferences, notes)
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Message content (from contact forms)
Automatically Collected Data (via cookies & analytics):
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Device and browser details
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IP address and general location
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Website usage data (pages visited, time spent, interactions)
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Cookie data (used for checkout and analytics)
2) How We Use Information
We use collected information to:
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Process and fulfill online, phone, and mail orders
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Send order confirmations, invoices, and shipping updates
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Respond to inquiries and provide customer service
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Administer returns, exchanges, or store credits in line with our Store Policies
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Improve our website, services, and products
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Analyze website usage via Google Analytics
3) Payments & Ordering
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Online payments are processed securely through Square. We do not store or have access to your full payment card details.
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Customers may also place orders by phone or mail with money order or check. Payment details shared this way are used only to process your order.
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Returned checks are subject to a $50 fee.
4) Shipping & Returns
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Orders typically ship within 2–5 business days.
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Detailed return, exchange, damaged goods, and shipping policies are available on our Store Policies page.
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Store credits are issued for qualifying returns in line with our posted policy.
5) Sharing of Information
We do not sell or rent your personal information. We may share data only with:
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Payment processors (Square) to securely process transactions
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Shipping providers to deliver orders
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Service providers who assist with hosting, analytics, or communications
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Akismet Anti-Spam: We use Akismet to help prevent spam in forms. When you submit information, certain data (such as your IP address, email address, and message content) may be processed by Akismet in accordance with their privacy policy.
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If required by law, to comply with legal obligations
6) Cookies & Analytics
Our site uses cookies to enable cart/checkout functionality and improve user experience.
We also use Google Analytics 4 (GA4) to collect anonymized usage information.
7) Data Retention
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Order records are retained as long as necessary to fulfill transactions and comply with tax/legal requirements.
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Contact form submissions are retained only as long as needed to respond to inquiries.
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Analytics data is retained in line with Google’s GA4 policies.
8) Your Rights
Depending on your location, you may have the right to:
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Access, correct, or request deletion of your personal data
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Request details about how your information is used and shared
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Restrict or object to certain processing activities
To exercise these rights, please contact us at: info@cindasbotanicalblends.com.
9) Security
We use reasonable measures to protect your personal information. All payment card transactions are handled by Square and processed through secure, PCI-compliant systems.
10) Product Safety Disclaimer
Even natural ingredients may cause skin reactions, especially in those with sensitive skin. Always perform a patch test before using a new product. Discontinue use if irritation occurs. All products are for external use only.
By purchasing our products, you accept responsibility for reviewing ingredients and consulting a professional if you have concerns about drug interactions or medical conditions.
11) Contact Us
If you have questions about this Privacy Policy or our practices, please contact us at:
Cinda’s Botanical Blends
901 Carbon Street, Suite 1
Marion, IL 62959
Phone: (618) 997-4099
Email: info@cindasbotanicalblends.com
Website: https://cindasbotanicalblends.com
